Purefibre Helpdesk

Introduction 7

• Connecting New Devices Wirelessly
• Accessing Your Primary Fibre Router Settings
• Accessing Your Wireless Access Point
• Two-Box Broadband Solution
• Parental Controls

View all 7

Primary Fibre Router 12

• Finding the IP Address of a Connected Device
• Reboot and Factory Reset
• Scheduling Device Access
• Application Forwarding
• Blocking Websites

View all 12

Wireless Access Point 4

• Changing the Name or Password of your Wireless Network
• Reboot and Factory Reset
• Changing Admin Login Credentials
• Connecting a Calix 804 Mesh Extender

Troubleshooting 9

• Testing and Reporting Your Broadband Speed
• I can't connect to the Wi-Fi/I don't have internet service
• My device is taking a long time to stream audio/video content. How can I fix it?
• Reducing Wi-Fi Interference
• How to Disable Private Addresses for a Wi-Fi Network on IOS

View all 9

Plumes 4

• Why is Wi-Fi asking for a PIN instead of a password?
• Plume LED guide
• Android setup for Plume customers in Slough
• VLAN 911 for Plumes in Slough