Advice

What is the monthly download limitation?
There are no limitations! We do not believe in restricting downloads and then charging penalties once the limit is exceeded. As long as you are considerate ...
Thu, 31 Oct, 2019 at 10:27 AM
Does the service include wireless?
Yes, your network device does include 802.11n wireless capability and should provide wireless coverage throughout most of your home. Should you need additi...
Thu, 31 Oct, 2019 at 10:29 AM
Can I use my own wireless router on the fibre network?
This depends upon the type of wireless router that you have. Most routers connect to an ADSL line and since our technology does not utilise ADSL, these will...
Thu, 31 Oct, 2019 at 10:30 AM
I can't connect to the Wi-Fi/I don't have internet service
To simplest and quickest way to get back online: Turn off the router installed, typically in a utility cupboard.  Turn off the wireless router. After 5 ...
Thu, 31 Oct, 2019 at 10:33 AM