Guides

Connecting a New Device to your WiFi
To connect a new device to your WiFi, navigate on the WiFi or Wireless connection settings on your device. Scan for local wireless networks. Calix Route...
Thu, 31 Oct, 2019 at 10:00 AM
Changing Your Wireless Name (SSID) and Password
Browser-Based Access To access your wireless router management interface, open a new browser tab and navigate to the network address. You can log into you...
Wed, 12 Aug, 2020 at 7:18 PM
Using NetValet with Your Home Network
NetValet is a free app available on Google Play and iTunes that can help you manage your home network, and best of all it's free! Download Alterna...
Thu, 31 Oct, 2019 at 10:08 AM
Testing and Reporting Your Broadband Speed
To test your broadband, use the following link: Broadband Speed Test In order to assist you better, we would appreciate it if you could answer as ma...
Wed, 6 Nov, 2019 at 11:55 AM
Parental Controls
This guide only explains how to setup the parental control features of your router. For further information on safeguarding children on the Internet, please...
Tue, 19 Nov, 2019 at 2:24 PM
Firewall Settings and Port Forwarding
Some devices and applications may be restricted by the default settings of the firewall. Customers typically report issues with online gaming services such ...
Thu, 31 Oct, 2019 at 10:12 AM
Reducing Wi-Fi Interference
There is a range of factors that can cause interference to Wi-Fi signal, this guide will help you address some of these problems. Physical Barriers The...
Thu, 31 Oct, 2019 at 10:16 AM