Browser-Based Access

To access your wireless router management interface, open a new browser tab and navigate to the network address.

You can log into your wireless router’s management interface by opening a browser and inserting the network address. Please be aware that the sticker on the wireless router is misleading in the configuration that we have set. The address on the sticker is actually taken by the main router in your property. Your wireless router will almost certainly have taken an address of, or You may need to try each of these to see which responds. You should see the following menu:

The router navigation panel.

Once the management page opens up you need to insert the user name "admin" and the password that is on the sticker on the reverse of your router.

Changing Your Wireless Name (SSID)

Click the “Wireless” tab to open the setting. Click the 2.4G and then SSID Setup tabs on the left of the screen. Enter the desired SSID (Network Name) you would like to use and click Apply. Finally, click "Security" and select the Use Custom Security Key Option to and enter your own wireless password or key. You will need to repeat this process for the 5Ghz. We would advise using the same SSID for both 2.4 and 5Ghz unless you have a specific reason to separate them - for instance you might want to label the 2.4GHz and 5GHz networks differently to benefit from better speeds or better penetration through walls etc.

Choosing a Wireless Name
When choosing a new Wireless name or SSID, you should consider the following:

  • Avoid using personal information in your wireless name (e.g. Your address, name or other identifiable details).
  • Ensure you have used a unique name from the surrounding wireless networks.

Choosing a Password
When choosing changing your password/security key, ensure:

  • Your password is at least  8 characters long.
  • You use at least one uppercase letter, one lowercase letter, one numeric character (0-9) and one punctuation symbol.
  • You avoid words found in a dictionary, personal information, keyboard patterns (e.g. qwerty or 12345) and passwords with repeating characters (e.g. sss111).

If in doubt, check your password with a reliable password checking website such as

App-Based Access

Alternatively we have an app available on the Apple Store or Google Play called "NetValet". By installing this app to your mobile device, you will be able to scan the QR code on the sticker on your router and have access to a range of configuration options, including network name and passwords. NetValet currently requires either a Google or Facebook account to operate.

Apple Devices (Apple Store)

Android Devices (Google Play)

NetValet iTunes QR codes.NetValet Google Play QR code